The ASQ Certified Manager of Quality/Organizational Excellence Handbook (5th Edition)

By Sandra L. Furterer & Douglas C. Wood

The ASQ Certified Manager of Quality/Organizational Excellence Handbook, Fifth Edition is the definitive resource for professionals preparing for the ASQ CMQ/OE certification exam and for leaders responsible for advancing organizational performance and quality management practices.

Written by recognized experts Sandra L. Furterer and Douglas C. Wood, this handbook provides practical tools, frameworks, and real-world case studies covering leadership, strategic planning, quality systems, process management, project management, and performance measurement. The 5th edition reflects modern approaches to organizational excellence, Lean Six Sigma, and continuous improvement.

What This Book Does

This handbook prepares readers for the ASQ CMQ/OE exam while also serving as a practical reference for implementing quality management and organizational excellence initiatives in real-world environments.

Key Features of the 5th Edition

• Comprehensive coverage of leadership, strategy, quality systems, and performance
• Aligned with the ASQ CMQ/OE body of knowledge
• Practical tools, checklists, and organizational case studies
• Updated content on Lean, Six Sigma, risk management, and continuous improvement
• Effective as both an exam prep guide and workplace reference

Who Should Use This Book?

• Professionals preparing for the ASQ CMQ/OE certification exam
• Quality managers and organizational excellence leaders
• Lean Six Sigma and performance improvement consultants
• Educators and students studying quality management and leadership

Why It’s Essential

• The official handbook for ASQ CMQ/OE certification
• Bridges exam preparation with practical organizational application
• Widely trusted by quality professionals worldwide
• Supports long-term leadership and performance excellence
• Strong value compared to higher marketplace pricing

The complete guide to certification success and organizational excellence.
Order today from BooksGoat and lead quality initiatives with confidence.

Product Details

• Title: The ASQ Certified Manager of Quality/Organizational Excellence Handbook
• Edition: 5th Edition
• Authors: Sandra L. Furterer, Douglas C. Wood
• Publisher: ASQ Quality Press
• ISBN-13: 9781951058067
• Format: Paperback / Softcover
• Pages: 600+
• Dimensions: 7 × 10 inches
• Availability: In Stock
• Price: $79.99 (Free Shipping)

Why Buy from BooksGoat?

• Best market pricing
• Free shipping on all orders
• Exclusive quiz-based discounts
• Eco-friendly packaging
• Secure, tracked delivery

Table of Contents (Highlights)

• Leadership and Strategic Planning
• Management Elements and Methods
• Quality Systems and Models
• Performance Measurement and Metrics
• Process and Project Management
• Customer-Focused Organizations
• Supply Chain and Risk Management
• Case Studies and Best Practices

FAQs

• Is this the official ASQ handbook? Yes, this is the official 5th edition published by ASQ Quality Press.
• Is it suitable for exam preparation? Yes, it aligns with the ASQ CMQ/OE body of knowledge.
• Can it be used as a workplace reference? Yes, it is widely used beyond exam prep.
• Who are the authors? Sandra L. Furterer and Douglas C. Wood are recognized quality management experts.