Title: Records and Information Management, Second Edition Author: Patricia C. Franks

Description: This comprehensive guide offers a thorough exploration of records and information management (RIM) principles and practices. Franks covers the entire information lifecycle, encompassing traditional paper records, electronic formats (databases, emails), and even new media like social media posts and chat messages. Informed by industry experts and authorities, the book delves into key areas like:

• The history and evolution of RIM
• Building a strong information governance program
• Creating, capturing, classifying, and organizing records
• Developing a records retention strategy, including appraisal, disposition, and storage/retrieval methods
• Managing electronic records and electronic records management systems (ERMS)
• The impact of emerging technologies on RIM

Table of Contents:

• Chapter 1: The Origins and Development of Records and Information Management
• Chapter 2: Building an Information Governance Program on a Solid RIM Foundation
• Chapter 3: Records and Information Creation and Capture, Classification, and File Plan Development
• Chapter 4: Records Retention Strategies: Inventory, Appraisal, Retention, and Disposition
• Chapter 5: Records and Information Access, Storage, and Retrieval
• Chapter 6: Electronic Records and Electronic Records Management Systems
• Chapter 7: Developing and Emerging Technologies and Records Management (Note: This may vary slightly depending on the specific edition)